the version of the VDC installed by the drivers won't be overwritten by an utility installing the VDC). Note: The NetSpot Suite Service\Driver Information Assist Service only needs to be installed on the server. Email Reset Password Cancel Need to recover your Spiceworks IT Desktop password? The printer's share name cannot exceed 12 characters in length. have a peek at this web-site
Page 1 of 2 12 Last Jump to page: Results 1 to 10 of 11 Thread: Canon iR-ADV C5051 - Could not get device information - Windows 2008 R2 Thread Tools Try using the Get Device Status and Job Accounting features again. The Novell gateway was used; you don’t need the canon gateway nlm. Comment Cancel You must be logged in to post a comment.
Text Quote Post |Replace Attachment Add link Text to display: Where should this link go? Sorry, for legal reasons we cannot broadcast the service that was shown earlier on ITV1 So you might see this message on a ITV +1 channel :- Sorry, for legal reasons I've tried with URF II drivers too, but still nothing. Home Forum New Posts FAQ Calendar Community Groups Albums Member List Thanks / Like Statistics Hottest Threads / Posts Forum Actions Mark Forums Read Quick Links Today's Posts View Site Leaders
Send PM 16th June 2010,04:46 PM #14 kearton Join Date May 2007 Location Yorkshire, via NZ ;) Posts 1,182 Thank Post 271 Thanked 229 Times in 168 Posts Rep Power With the generic PCL6 driver I set up a shared printer for black and white printing and one for color. I would check your drivers and your share permissions to make sure that they are set correctly. Dias Canon Driver Information Assist Service So that's pointing to security, which is strange, because no other one else is having any problems.
I don't like to install Canon Apps to all the users - over 100. Could Not Verify The Department Id And Pin Specified Canon TCP/IP is required for the Canon NetSpot Suite Service/Driver Information Assist Service to communicate with the imageRUNNER. Send PM 16th June 2010,04:48 PM #15 skell Join Date Mar 2010 Posts 339 Thank Post 59 Thanked 59 Times in 53 Posts Rep Power 24 Untick "Enable advanced printing https://community.spiceworks.com/topic/926745-canon-get-device-status-is-failing The service you will use depends on the version of the driver you have installed.
I was using the DIAS for years. Could Not Obtain Restriction Information As stated before the first line is the problem because it can send the requests to the printer in the format its in but from what I can gather Windows cannot Bidirectional support is not active at the moment, and yes they are using their own SNMP settings. Powered by Blogger.
Creating your account only takes a few minutes. This Site Verify that the server can successfully use the Get Device Status and Job Accounting features from the driver. Canon Dias Download Service Manual Requests Business Talk For Sale, Trade, or Wanted The Parts Room Employment Non-Technical Forums Rants, Raves, and Everything Else Arcade Discussion Industry News Test Forum « canon IRC5180 ADF.. Canon Imagerunner Could Not Get Device Information I set up a couple instances of the printer using the UFRII XPS Printer Driver v1.10 as well as the Generic PCL6 driver.
Run to install it for your x64 server. http://sinistro.org/could-not/could-not-get-device-status-canon.html you don't need to install the Canon apps onto the user's workstation - it is needed on the windows printserver only. The Bussines requirement is to use Department and PIN code printing on the printers, and my issue has started here. Don (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable. Canon Driver Information Assist Service Windows 2008
When you print using job accounting or use the get device status button the drivers send an SNMP get-request to the printer for the following MIB database entries; hrDeviceStatus.1 hrPrinterStatus.1 hrPrinterDetectedErrorState.1 Email Reset Password Cancel Need to recover your Spiceworks IT Desktop password? DIAS Service is installed via the driver installer. Source Everybody has Admin rights on their devices, I've tried with the latest driver x86 and X64 without success.
This helps the community, keeps the forums tidy, and recognises useful contributions. Canon Driver Information Assist Service Windows 2008 Download If I connect to the printer directly from a workstation and it works fine. To start with you can not just download the one thing (as far as I know) you need to download a driver pack that contains this file.
With good background information, too. Canada Posts 222 That is great color_50 but perhaps you could clarify the first part of your reply: Make sure the Canon NetSpot Suite Service (VDC) or the Driver Information Assist I don't like to install Canon Apps to all the users - over 100. Canon Driver Information Assist Service Windows 2012 Next step is to either search Google for “canon portset utility” or contact Canon support and ask for the file via email.
Both yield different results. The installer was unable to get the properties to register. I do know DIAS is the culprit just not sure why its failing.Windows 2008 R2 ServerWindows 7 x86/x64 ClientsCanon ADV C7260, irC2880, & ir7095Thanks. have a peek here If I print from a workstation to the shared printer it errors.
Top RSS Recent Commentssperrin on Novell Service Desk - Creating custom reports using ZENworks Reporting 5 (ZR5)mcurrie on ZENworks 2017: One Tool To Rule Them Alljesullivan on Dissociate all users from I can connect to the shared printer from a workstation....but as soon as I try to print I get "Could not get device information." With the UFR driver I can not Hi, Agomvalpreda Since you mentioned installed both the x86 and x64 drivers, would assume that the server is x64. Both the x86 and x64 drivers are installed.
Last edited by skell; 16th June 2010 at 02:34 PM. Reply With Quote Page 1 of 2 12 Last Jump to page: Quick Navigation Canon Top Site Areas Settings Private Messages Subscriptions Who's Online Search Forums Forums Home Forums System Forums I have canon printers as windows shared printers. Showing results for Search instead for Do you mean Register · Sign In · FAQs | Forum Guidelines Canon Community : Canon Forum : Printer : Printer/Multifunction Support : DIAS "Could
Shares and permissions are correct. If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.Would you like to participate?