Finally, if the service refuses to work, I think that port 161 (SNMP) must not be blocked, as it is on some networks. you don't need to install the Canon apps onto the user's workstation - it is needed on the windows printserver only. Those printers are working from servers, and yes DIAS is not running in services, but on the server under my account everything is working fine, nad if I install the printers I now have worked out that if I'm logged in as the administrator it works fine, however as soon as I log on as the user the problem comes back. have a peek at this web-site
TCP/IP is required for the Canon NetSpot Suite Service/Driver Information Assist Service to communicate with the imageRUNNER. Text Quote Post |Replace Attachment Add link Text to display: Where should this link go? DEVICEADDRESS=10.0.120.9 [ipp://10.0.0.7/ipp/PRINTER03] PROTOCOL=2 SERVER=. If you have the driver CD look for the setup.exe or download the setup.exe program here: iR2800 You may have another issue because if you manually added the ID's it still
See our new home at SUSE.com Services & Support + Services Overview Help Yourself Knowledgebase Support Forums Documentation Product Support Lifecycle Let Us Help Open Service Request Maintenance and Support Plans This helps the community, keeps the forums tidy, and recognises useful contributions. Double click the Set up icon and it will install the service. When using multiple canon iPrint printers on the same workstation the Portset.ini file should look something like;[ipp://10.0.0.5/ipp/PRINTER01] PROTOCOL=2 SERVER=.
It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. from memory (a little dusty on this now), the canon drivers, when communicating directly from the machine spooling -> printer_device, DIAS isn't needed since bi-di etc can perform the necessary monitor However the Mono iR7095 copier works fine. Canon Driver Information Assist Service Windows 2008 All rights reserved.
Direct Support Forums Technical Windows Server 2008 Canon Photocopier - Network Printing + Post New Thread Page 1 of 3 123 Last Jump to page: Results 1 to 15 of 34 Canon Get Device Status Not Working I really don't want to have to install this on all the workstations... Replies: 14 Last Post: 31st May 2010, 08:05 AM Network Printing By witch in forum Windows Replies: 9 Last Post: 28th December 2008, 01:50 PM Monitoring network printing By Trav in When you click on "Get Device Information" from one of your workstations and do you get the message "Got Device Information"?
You may have to register before you can post: click the register link above to proceed. Canon Drivers EDIT: Sorry, that setting is under the Device Settings tab. Does these driversare usingtheir ownSNMP settings? The following format is what worked great for our printers [ipp://10.0.0.5/ipp/PRINTER01] NOTE!!!
News Forum New Posts FAQ Calendar Community Member List Forum Actions Mark Forums Read Quick Links Today's Posts Unanswered Posts View Site Leaders New Content Blogs Press Releases OMBE Stores Products http://community.usa.canon.com/t5/Printer-Multifunction-Support/DIAS-quot-Could-not-get-device-information-quot/td-p/112289 But, on the server it is working without any problems, and when I install them via IP address also working and nobody knows why. Could Not Verify The Department Id And Pin Specified Canon In the end it was this post (http://www.copytechnet.com/forums/canon/45651-canon-ir5570-get-device-status-problem.html) that gave me the most clues as to how to get this working. Canon Dias Download The installer will also load another bit of software that allows that conversation between the copier and the driver to take place.
The installer was unable to get the properties to register. Check This Out Send PM 16th June 2010,12:19 PM #3 skell Join Date Mar 2010 Posts 339 Thank Post 59 Thanked 59 Times in 53 Posts Rep Power 24 We had a similar Link http://www.usa.canon.com/opd/control...1&modelid=3638 Last edited by skell; 16th June 2010 at 12:26 PM. Not a member? Could Not Get Device Information
Register Help Remember Me? Do you have any experience about it? The printer's share name cannot exceed 12 characters in length. Source Click "get properties" on the local machine.
Dropbox just not cutting it. All rights reserved. We have Canon IR ADV 3225n and Canon IR ADV C2020i.
I have canon printers as windows shared printers. i think DIAS was needed when using windows print server solutions, because the monitor information doesn't survive through the extra component in the print path: client_workstation <-> windows_server <-> print_device so, This can affect a wide range of Canon printers such as imagePRESS C1, imagePRESS C1+, imageRUNNER C1021i, imageRUNNER C1021iF, iR1018, iR1020, iR1022A, iR1022F, iR1022i, iR1022iF, iR1024A, iR1024F, iR1024i, iR1024iF, iR105Plus, iR2016, This helps the community, keeps the forums tidy, and recognises useful contributions.
The time now is 11:31 PM. We've recently invested in a number of Canon Photocopiers for around school, which have all been networked and installed on our Print Server (running Server 2008). Technical Forums Copier Technical Discussion Canon Konica Minolta Kyocera Mita, Copystar Muratec Panasonic Ricoh, Savin, Gestetner, Lanier Sharp Samsung Toshiba Xerox Other Copier Brands Fax & Printer Technical Discussion Brother Canon have a peek here The absence of this service, though, will not prevent you from printing to mailboxes, it will only prevent you from seeing their names.
So installing just the DIAS is a lot better option, even though I had my doubts, it did fix the issue, and has not caused and other issues so far. Results 1 to 6 of 6 Thread: My canon could not get device status Thread Tools Show Printable Version Email this Page… Subscribe to this Thread… Display Linear Mode Switch to If you just did the "add new printer" wizard and browsed to the .inf the service didn't get installed. Privacy statement © 2016 Microsoft.
The service you will use depends on the version of the driver you have installed. This updated the properties on the shared printer. 4. Friday, April 19, 2013 7:30 AM Reply | Quote 0 Sign in to vote check with Canon support. Everybody has Admin rights on their devices, I've tried with the latest driver x86 and X64 without success.
It does not need to be installed on each of the individual clients. * If the server is also running NetSpot Console and/or NetSpot Device Installer, it may be necessary to Loading...